הנה כל מה שענו לי בויטמיקס על שאלותי. היו לנו עוד כמה שאלות (למשל לגבי האפשרות לשלוח בדואר ארה"ב במקום מה שהציעו, לגבי מידות החבילה ומשקלה ואולי עוד כמה. אבל בחרתי גטס
Hello Naama,
The distributor you contacted in Israel is a commercial distributor and the commercial warranty is a one year warranty. At this time we do not have a household distributer in Israel. The machine would need to purchased direct from Vita-Mix headquarters and shipped to Israel. Our international household machines have a 5 year warranty. Here is a link that will explain the warranty:
http://www.vitamix.com/household/Intern ... ranty.html
The cost of a 220volt Vita-Mix 5000 machine is $609.00 plus shipping and handling. This includes one 64oz container with the wet blade, two cookbooks and instructional DVD. The cost of the Super Vita-Mix 5000 is $729.00 plus shipping and handling. This package includes the additional container with the dry blade. The dry blade container is used to grind whole grains, beans, and legumes into flour plus mix and knead bread dough. These prices do not include duty or taxes that may be added on when delivered.
Shipping cost to Israel is as follows:
Vita-Mix 5000 Vita-Mix Super 5000
FedEx Economy $178.00 $221.00
Please contact me if I can further assist you.
Best Regards,
Barbara Hezel
Sales Consultant
Vita-Mix Corporation
8615 Usher Rd.
Cleveland, OH 44130-2199
1-800-848-2649 Ext. 2310
1-440-235-3726 - Fax
[email protected]
www.vitamix.com/household
UK Customers - 0845 868 4566
CONFIDENTIALITY NOTE: This message is intended for use only by the individual or entity to which it is addressed and may contain information that is privileged, confidential, and protected from disclosure under applicable law. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify me by telephone and permanently delete the original and any copy of this e-mail and destroy any printout thereof.
-----Original Message-----
From: נעמה אברמזון - מנשאים [mailto:
[email protected]]
Sent: Tuesday, June 03, 2008 1:10 AM
To: Hezel, Barbara
Subject: Re: Vita-Mix Corporation
Dear Barbara,
It would be for household use.
Tnx,
Naama
On Monday 02 June 2008 23:20:04 you said:
> 6/2/08
>
> Dear Naama:
>
> Thank you for your email. to better assist you please tell me if the
> machine will be for commercial or household use.
>
> Best Regards,
>
> Barbara Hezel
> Sales Consultant
> Vita-Mix Corporation
> 8615 Usher Rd.
> Cleveland, OH 44130-2199
> 1-800-848-2649 Ext. 2310
> 1-440-235-3726 - Fax
>
[email protected]
>
www.vitamix.com/household
> UK Customers - 0845 868 4566
>
> CONFIDENTIALITY NOTE: This message is intended for use only by the
> individual or entity to which it is addressed and may contain information
> that is privileged, confidential, and protected from disclosure under
> applicable law. If the reader of this message is not the intended
> recipient, or the employee or agent responsible for delivering the message
> to the intended recipient, you are hereby notified that any dissemination,
> distribution or copying of this communication is strictly prohibited. If
> you have received this communication in error, please immediately notify me
> by telephone and permanently delete the original and any copy of this
> e-mail and destroy any printout thereof.
>
>
> -----Original Message-----
> From: נעמה אברמזון - מנשאים [mailto:
[email protected]]
> Posted At: Monday, June 02, 2008 5:24 AM
> Posted To: Household CS
> Conversation: Warranty for products outside the US
> Subject: Warranty for products outside the US
>
> Hello,
>
> I am looking to purchase the vita-mix 5000.
> In my country (Israel), the local dealer gives only 1 year warranty. This
> is appalling, and I would like to use the 7 year warranty by vita-mix
> coroporation directly.
>
> I want to buy the product via the web and send it to Israel, but am not
> sure how to fulfil the warranty in case of need. Does the warranty apply
> in this case? Can I force the 7 year warranty on the local dealer somehow?
>
> Please advise,
